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ThereTo Apply: An official application must be submitted and may be obtained online at or in person at Human Resource Department, 6045 Fenton, Dearborn Heights. Applications will be accepted Monday through Thursday, 8 a.m. until 4 p.m. All documents listed above under "Qualifications" must be submitted at the time of application as well. Incomplete application packets cannot be accepted. Complete application packets must be received by 4:00 pm, Wednesday, August 20. Hiring Process: Must pass written exam, oral interview, background investigation, post-offer psychological exam, drug screen, and physical examination.Starting salary: $33,843 plus benefits after 90 daysFull-time Employment Opportunities


JOB SUMMARY: Employees receive emergency 911 calls, complaints, and inquiries from the public, evaluate and dispatch police, fire and emergency medical services.


DISTINGUISHING FEATURES: The work of this division is maintained 24 hours per day, seven day per week, including weekends and holidays. Employees are assigned to work day, afternoon, and midnight shifts, including weekends and holidays. This is sedentary work. Lunches are consumed at the work station. Breaks can be taken away from the console (workload permitting). Dispatchers do not leave premises during an assigned shift.



  • Answer police, fire department, E911 telephone calls for service
  • Answer the TTD telephone when necessary
  • Provide general information to citizens
  • Minimum clerical duties include the processing of tickets, vacation checks, periodic checks, LEIN entries, and validating records
  • Enter police, fire, and rescue calls for service in to the department computer CAD system
  • Keep shift supervisor updated on all significant events
  • Provide emergency medical information to callers as required per protocols



  • Complete in-station reports as directed by supervisor
  • Monitor and dispatch fire and rescue calls for service and record information into the computer system
  • Enter fire and rescue related “BoLo” and emergency information in the computer CAD system
  • Recall “BoLo” emergency and revise history on all locations when available
  • Monitor Fire Department, Police Department, Inter- City, and Mutual Aid radios at all times
  • Answer dispatch phone lines and assist call taker in answering incoming calls
  • Keep police dispatchers and supervisors updated on significant events
  • Maintain and update al dispatch related files
  • Monitor equipment for general maintenance. Refill paper and change typewriter ribbons in the printers, dust off equipment and clean terminal screen when necessary, make sure all the controls are in the correct position
  • Notify the proper authority on damaged, broken, or lost equipment
  • Assist with general clerical duties
  • Work shift assignments including frequent weekends and holidays



  • Monitor and dispatch police calls for service
  • Assist fire/rescue dispatcher when necessary
  • Enter all related “ BoLo” and emergency information into the computer CAD system
  • Keep the shift supervisor updated on significant events
  • Enter police related activities into the department computer CAD system
  • Monitor E911 alarm statuses on dispatch console
  • Keep work area clean
  • Report any needed repairs
  • The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be constructed as an exhaustive list of all job duties performed by personnel so classified, and shall perform other duties as needed and directed by their supervisor.
  • Run LEIN requests for the road patrol and other authorized personnel
  • Cancel warrants, enter and cancel stolen vehicles, missing persons and other items into LEIN
  • Process and log all necessary LEIN work
  • Maintain and update LEIN records and communication bureau related files



Applicant shall be subject to the following investigation:


  1. Driving record
  2. Drug screening
  3. Criminal history
  4. Personal background check
  5. Must pass post-offer psychological and physical exam




  1. Must pass written examination/simulation and oral board (panel interview) with a minimum score of 70%.
  2. Must meet all state and federal standards for LEIN operators in order to maintain employment.


SALARY: Starting salary is $30,515.40 plus benefits after 90 days

To apply for this position, please submit an application (  to the Human Resource Department, 6045 Fenton, Dearborn Heights. Applications are accepted Monday through Thursday between 8 a.m. and 5 p.m. The deadline to submit an application is Monday, July 10.



  Starting salary $36,160 ($60,267 after 5 years of service)

Must  be at least 18 years of age and possess a valid, non-restricted Michigan driver’s license. All applicants must have the following documentation at the time of application:

  1. College transcripts indicating 60 hours of college credit in criminal justice. For applicants who do not have 60 college credits completed, please submit proof of employment as a full-time police officer. Applicants with three years of full-time employment as a police officer do not have the college education requirement. Each year of full-time employment as a police officer will replace 20 college credits in the education requirement. Therefore, candidates may have a combination of college credits and police officer work experience.
  2. Proof of completion of the Police Academy or proof of current enrollment in the Academy
  3. For applicants who have completed the Academy, a letter from MCOLES proving certification or ability to be certified
  4. EMPCO test score (or proof of registration for future exam)
  5. A copy of MCOLES physical agility certification. To clarify, all candidates must have a current MCOLES physical agility certification or must be registered for the upcoming examination at the time of application.

An official application must be submitted IN PERSON and may be obtained online at or from Human Resource Department, 6045 Fenton, Dearborn Heights.


  • Must pass Civil Service written examination administered by Dearborn Heights OR EMPCO written examination with a score of 70% or higher
  • Must pass an Oral Interview with a score of 70% of higher.
  • Must pass background check.
  • Must pass post-offer physical examination with a drug/alcohol screening.

Applications will be accepted on an ongoing basis until  posted otherwise.

To schedule complete a profile and take the EMPCO test for these position, go to and follow the instructions. There is a fee to take the examination, but results of this one test will be accepted by all participating police departments in Michigan.

The City of Dearborn Heights is an Equal Opportunity Employer.


Part-time Employment Opportunities

To apply for any of the following positions, please submit an application and a resume detailing your experience to the Human Resource Department, 6045 Fenton, Dearborn Heights. Applications can be downloaded by clicking

Part-time Custodian

For the Recreational facilities, including the Senior Centers. Must be 18 years or older. Must have high school diploma or GED.  This position will involve varying shifts and locations. Must pass background check and post-offer physical examination with a drug/alcohol